(4.5 / 5)1810+ Ratings

Bluebella Australia Reviews

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Overall Rating

4.5
9 Reviews
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About Bluebella Australia

Bluebella is an online retailer that offers a variety of products. They have a wide range of items available on their website, including lingerie, nightwear, and accessories. They also offer gift wrapping services for their products. The gift wrapped order will be packed in a black box with the Bluebella logo and will be posted inside a white postal box. They accept various payment methods including Visa, AMEX, MasterCard, PayPal, and Apple Pay. They deliver worldwide and have dedicated websites for different regions including the US, France, Germany, Italy, and Australia. They also offer an International Delivery Service. They have a customer care team available for any queries or issues. If a parcel hasn't arrived yet, customers can check the progress of their item at the courier website by clicking on the tracking link sent to them via email once their item has been dispatched. If the delivery is more than 4 working days overdue, customers are advised to contact Bluebella. They also allow delivery to a different address than the billing address. Once an order is placed, an order confirmation message is sent to the customer, which contains the order number. They also send an email to confirm the order has been placed. This information could take up to 30 minutes to arrive in the customer's inbox. Please note that once an order is placed, they are unable to make changes, additions, or cancellations on the items. Bluebella products are also available at high street retailers.

Bluebella Australia Coupon & Discount Codes

20% off all full priced items orders of $115 + Free Delivery on Orders over $75

Verified 7 days ago1580 Uses
20% OFF

Free 30 Day Returns & Exchanges

Verified 8 days ago620 Uses
SALESPECIAL

Extra 20% off Sale Final Markdowns

Verified 5 days ago680 Uses
20% OFF

Bluebella Australia Customer Reviews (9)

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Nicoline Petersen
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Feb 8, 2023
Kayleigh Owen
Kayleigh Owen
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Feb 6, 2023
Jake Lee
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Feb 6, 2023
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Jane Gaston
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Luana Sousa
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Joanna Sauvé
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Terry Miller
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Feb 3, 2023
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Caitlin Fleming
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Feb 2, 2023
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Feb 2, 2023

Bluebella Australia Customer’s Q&A

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Bluebella Australia FAQs

FAQ

About bluebella.com Prices and Cost?

Bluebella offers a wide range of products with varying prices. For instance, the Bluebella Nova Underwire Open Cup Bra is priced at $34.97, down from its original price of $64.00. The Bluebella Beatrix Embroidered Mesh Thong and the Bluebella Antoinette Ouvert Chain Briefs are both priced at $34.00. The Bluebella Camelia Mesh & Lace Underwire Bra and the Bluebella Harriet Embroidered Mesh Underwire Bra are available for $69.00 each. The Bluebella Cordelia Lace Long Sleeve Crop Top and the Bluebella Orla Underwire Bodysuit are priced at $74.00 each. The Bluebella Thena Underwire Bustier and the Bluebella Monet Embroidered Mesh Teddy are available for $84.00 each. The Bluebella Jean Satin & Mesh Underwire Convertible Corset is priced at $119.00. These are just a few examples of the products and their prices on Bluebella. Prices may vary based on the product type, design, and ongoing sales or promotions.

FAQ

What is the return policy of Bluebella?

The return policy of Bluebella is as follows: If you need to return any part of your order, you have 30 days from the receipt of the parcel to do so. Inside your package, you'll find a returns slip. Please fill it out with your return details and let us know if you'd like a refund or exchange an item. Don't forget to mention the reason for your return, which can be found on the returns form. If there's no label or returns form in your parcel, you can download it. To ensure a smooth process, please use the label provided. We cannot accept hand-written labels. For orders in the UK, you can return the items free of charge using the Royal Mail Freepost shipping label. It's included with each order as part of the delivery note. Once we receive your returned items, please allow up to 14 working days for us to process them. If you're exchanging goods, we'll send the new items to you at no additional cost. Please remember to obtain proof of postage. Until your returned goods reach us, they are your responsibility. Please note that we do not refund any shipping costs associated with your original order if you choose to make a partial or full return. If you're returning goods from outside the UK, please make sure to send the package using a tracked service or with proof of postage. Until the returned goods reach us, they remain your responsibility. Customers outside the UK and the US are responsible for the cost of returns. If your item is incorrect or faulty please contact customercare@bluebella.com within 14 days of receiving the parcel to arrange a refund or replacement. Please don't send any faulty or incorrect items back to us before you've been advised by our customer care team. If you have any questions about returning your goods, please contact customercare@bluebella.com or call us Monday to Friday 9am to 5.30pm, at +44 (0)203 176 7769. If you would like us to call you back, please provide us with a telephone number and we will call you within 1 working day.

FAQ

About bluebella.com Popular Products and Services?

Bluebella is a popular online store that offers a wide range of products. Some of the bestsellers on their site include the Marseille Bra, Marseille Thong, and Marseille Black Lace Suspender Belt. They also offer the Orla Wired Body and the Lumi Bra. In addition to these, they have a variety of lingerie sets, bodysuits, and nightwear. They also have a collection of ECO Sale items, which include the Lulu Eco Bamboo Non Wired Bra, Lulu Eco Bamboo Brief, and Mabel Eco Bamboo & Mesh Non Wired Bra. They offer free UK returns, gift wrapping, and a 10% off when you sign up. They also offer a 15% off for under 26 & students. Bluebella is proud to be stocked by some of the world's most famous retailers, including Selfridges, Victoria’s Secret, Bloomingdales, Zalando, David Jones and De Bijenkorf.

FAQ

What is the price range of Bluebella products?

The price range of Bluebella products varies depending on the item. For instance, the Bluebella Cordelia Lace Long Sleeve Crop Top is priced at $74.00, the Bluebella Thena Underwire Bustier at $84.00, and the Bluebella Marisa Embroidered Mesh Thong and Bluebella High Waist Thong both at $38.00. Other items such as the Bluebella Marisa Embroidered Mesh Garter Belt and Bluebella Marisa Longline Underwire Bra are priced at $49.00 and $84.00 respectively. There are also items on sale, like the Oriana Open Bra Black/Gold and Emerson Strappy Bodysuit Black both at $37.00, and the Irena Panty Surf the Web Blue at $15.00. Please note that these prices are subject to change and may vary across different platforms or locations.

FAQ

About bluebella.com Payment Method?

At Bluebella, you can place an order online and pay by credit card, debit card, or PayPal. Your card details are verified automatically online by Shopify Payments, and are not stored on the site. Your personal details are kept secure at all times and are not shared with any other companies. You can also pay for your order via Klarna, Amazon Payments, Apple Pay, or Google Pay. When you check out, you can choose your preferred payment method and follow the simple step-by-step instructions. Please note that when paying by debit or credit card, they currently only take payment in GBP. Major credit and debit cards like Visa, MasterCard, and Maestro are accepted. If you choose to pay by Klarna, you will be redirected to Klarna to complete your purchase and set up your payment agreement with Klarna. This option is only available to UK customers. If you choose to pay by PayPal, you will be taken to the PayPal site to log into your account and set up the payment. You will be automatically returned to the Bluebella site to confirm the payment total and place the order.

FAQ

bluebella.com Return Policy?

Bluebella's Return Policy allows customers to return any part of their order within 30 days from the receipt of the parcel. Inside the package, customers will find a returns slip to fill out with their return details. They can specify if they'd like a refund or exchange an item and mention the reason for the return. If there's no label or returns form in the parcel, customers can download it from the website. For orders in the UK, items can be returned free of charge using the Royal Mail Freepost shipping label. Once Bluebella receives the returned items, it may take up to 14 working days to process them. If customers are exchanging goods, the new items will be sent at no additional cost. However, Bluebella does not refund any shipping costs associated with the original order if customers choose to make a partial or full return.

For International Returns, customers outside the UK are responsible for the cost of returns and should send the package using a tracked service or with proof of postage. If the item is incorrect or faulty, customers should contact Bluebella's customer care within 14 days of receiving the parcel to arrange a refund or replacement.

As for Bluebella's Shipping Policy, for orders where they offer Next Day / Express delivery, customers should order before 1:30PM GMT (12PM GMT for international orders) from Monday to Thursday for the order to arrive within the expected window. They do not currently offer weekend delivery on Saturday or Sunday. Any orders placed on a Friday after 12pm (BST) or over the weekend with Express delivery will be dispatched the next working day and delivered within 2 working days. Please note that Bluebella does not refund any shipping costs applied to the original order should customers choose to make a partial or full return.

FAQ

What is Bluebella?

Bluebella is the brainchild of Emily Bendell. It was founded with a vision to deliver luxurious lingerie, underwear, and nightwear to spirited, fashion-forward women. The brand champions innovation, inclusivity, and exceptional style above all else, redefining sensuality with every new collection. Bluebella takes inspiration from modern lifestyles, fashion trends, and the world around us. Each collection launched has a clear purpose and vision behind it, pushing the boundaries of design with unique fabrics, unusual trims, and unforgettable new silhouettes. Bluebella is proud to be stocked by some of the UK's and world’s most famous retailers, including Selfridges, Victoria’s Secret, Bloomingdales, Zalando, David Jones, and De Bijenkorf. They have also collaborated with one of Britain’s most exciting womenswear designers, Ashley Williams, to create a collection that seamlessly marries her distinctive style with their commitment to boldness and confidence. This unique collaboration showcases an array of nightwear, underwear, and accessories crafted in fully recycled materials. Bluebella also has a Pride collection, modelled by queer singer Girli, and they donate 10% of the profits from the collection to Outright International, supporting their amazing work for LGBTIQ+ communities. Most of their designs are now available in 30A-40F and 6-20 ranges, ensuring that the unique Bluebella experience is accessible to even more people.

FAQ

How long does it take to process a return?

Please allow up to 14 working days for Bluebella to receive and process returned items. Exchanged goods are sent out free of charge.
FAQ

What is Bluebella Australia’s return and exchange policy?

If you wish to return any part of your order, you can do so within 30 days of the receipt of the parcel. If there is no label or return form in your parcel, you can download it from the website.
FAQ

How do I return faulty or incorrect items?

If your item is incorrect or faulty, please contact customercare@bluebella.com within 14 days of the receipt of the parcel to obtain either a refund or a replacement.

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